![]() ![]() Wifi connection problems can also occur if you have recently changed your router settings or installed a new router.The problem could also be with your wifi and not the speakers, so connect your phone or laptop to the wifi and see that it is working fine in the first place.If you are using VPN, it can cause connectivity issues on Sonos systems, so turn off the VPN and try connecting again.Make sure you are not connecting to a Guest wifi network or your phone’s mobile hotspot as Sonos systems won’t work on those wireless connections.Sonos system needs a 2.4 GHz wireless connection, so if you’re using a router that only has offers a 5 GHz network, then you can only connect Sonos speakers with a wired connection, or you have to get a new router with both 2.4 GHz and 5 GHz network. Make sure your router supports both 2.4 GHz and 5 GHz connections.There can be different factors that cause this issue, so we’ll list out various solutions based on what could be causing the problem. Sometimes, the Sonos app or Sonos speakers may not connect to your wifi, which is a common problem. ![]() That way, other wirelessly connected speakers will receive a wireless signal from only one speaker so there won’t be any network loop. If you have wired in more than one speaker to the router, then turn on the wifi in just one wired speaker and keep the wifi off on the rest.Then turn on the wifi from that speaker so that it sends a wireless connection to all other speakers. Only connect one Sonos speaker to the router with an Ethernet cable.So to fix a network loop, you have two possible solutions: Once you understand that the input of multiple signals causes the network loop, the obvious solution is to ensure that each speaker is only receiving a signal from a single source, either a wired signal from the router or a wireless signal from other Sonos speakers. Such an issue is called a network loop, and that’s the reason your Sonos speaker could stop working. Such an intricate connection where the speakers are receiving signals from multiple connections will basically confuse the speakers, the same way we would get confused if three or more people were talking to us at once. Speaker 3 is receiving two wireless signals from both speakers 1 and 2. Here, speakers 1 and 2 are receiving a signal from the router through a wired connection and from each other wirelessly. Speakers 1 and 2 are connected to the router with an Ethernet cable, and all three speakers are also connected to each other through their own wireless connection. Now take an example where you have three Sonos speakers – we’ll call them speakers 1, 2, and 3. Sonos speakers can be directly connected to your router with an Ethernet cable, and they can also connect to each other through their own wireless signal, which is called Sonos Connect. So let’s understand what a network loop is. The reason Sonos speakers don’t work sometimes is because of a network loop. Why Does The Sound Keep Breaking Up When I Play Music On Sonos?.What Audio Formats Do Sonos Speakers Support For TV Audio Output?.Why Are My Sonos Speakers Not Connecting To Wifi?.Frequently Asked Questions (FAQs) on Sonos Issues and Troubleshooting.Sonos Not Working with Netflix: How to Fix.Sonos Not Working with Alexa: How to Fix.Sonos Speaker Not Showing Up: How to Fix.Sonos not Working After Update: How to Fix.Sonos not Connecting to Spotify: How to Fix.Sonos Not Connecting To Wifi: How To Fix.If that is your case, try installing older versions of the app. Even in some rare cases, the re-install step also doesn't work.iOS usually provides an option to restore settings and content from iCloud backup, if you've enabled it previously. Finally, if you can't fix it with anything, you may need to uninstall the app and reinstall it.After that put it to charge, and press the power button. If none of the above is working, you can wait till your phone battery drains and it turns off automatically.Now you can try opening the app, it may work fine. ![]() Press the power off button for a few seconds and then choose restart from the menu to restart your device. Then you close the app that has this issue. ![]() You just need to press the recent applications menu (usually the first left button) on your phone. Most of the time, it might be a temporary loading issue.There are a few ways to fix this problem. Usually, when you open an app, you will see a black screen for a few seconds and then the app will crash with or without an error message. It is one of the most common problems in mobile phones and tablets. ![]()
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